I had to have surgery right across the street from the Dana hotel on the 5th.Even though we have stayed at this Hotel,My wife and I were astonished at the pampering of the staff. Thanks to Yolanda,Romao,Tim,BLAIR,TJ,Criss,CEZAR,and to many others to mention that made most of my pain from my surgery go away.We will always love you and respect you YOLANDA for everything you do for us.You are a true Professional,and Excellent in Public Service.Kudos to you and the staff as always..See you all soon!!!!!!!!!!!!

Ever since the first time my husband and I stepped foot into the Dana Hotel and Spa, we have been treated like friends/family!! That is why we DO NOT STAY ANYWHERE ELSE in Chicago. We have been coming here approx. every month/every other month for almost two years now. Everything about the hotel is fabulous, but it is the FIRST-RATE people who make this hotel EXTRAORDINARY!! They all should be commended for their above and beyond attitudes. These are the wonderful staff members that everyone should know and love... Front Desk - Joe, Lindsay, Teri, Andrea, James, and Frederick. Managers - Yolanda, Sherman, and Jeff. Concierge - Tim and Romeo. Doormen - TJ, Chris, and Cesar. Do not hesitate to book a room at the BEST hotel in Chicago!

I took my sister to the spa for a treat before her wedding. She got the make your own facial and I got an aromatherapy massage. Both of us felt so luxurious afterwards! I fell asleep during my massage it was so relaxing, and my sister, who had been weary of spas in the past-- is now addicted!! They were no pushy to buy products and even let us lounge in the steam room and shower since our hotel room was not ready!

I just have to commend Lindsey, who made me feel right at home during my 3 day stay. He was personable, informative, and made me feel very valued as a customer and an individual.